Frequently Asked Questions (FAQS)
FAQS and Answers
Greetings curious minds and seekers of knowledge! The answers you require might be just a question away. Welcome to Doozy Questions and Answers, where we tackle some of your frequently asked questions.
Question: Do you accept Apple Pay or Google Pay?
Answer: Yes, all our machines are fitted with card readers that accept mobile payment as standard.
Q: Do you have gluten-free snacks?
A: Yes, over half of our products are gluten-free. You can learn more about Doozy going against the grain here. Also, we have vegan snacks.
Q: What is the difference between Doozy and Revive?
A: Good question. Revive, the parent company of the two has been around for over thirty years. In 2014, it launched Doozy as a limb specifically for healthy products. It’s important to note that Doozy hasn’t replaced Revive, and visa-versa. Both parts bring unique solutions to the table, making a strong team.
Q: What should I do – I’ve had a problem with one of your machines?
A: I’m terribly sorry for any inconvenience caused by an issue with one of our machines. To resolve this, kindly send us a message with the information necessary via our oops page. Our team will dispatch an engineer to fix the issue, and we will process a refund for you.
Q: What coffee does Doozy use?
A: We are proudly partnered with 918 Coffee Co. Their eco-roasted coffee is the cornerstone of a circular coffee economy, wherein used grounds are repurposed to roast new beans, creating an environmentally conscious cycle.
Q: Are Doozy coffee machines in hospitals?
A: Yes, we are. You can find a mix of our hot drinks and snacks machines at Salisbury District Hospital, Royal Hampshire County Hospital, and Basingstoke and North Hampshire Hospital.
Q: Are Doozy machines CQUIN compliant?
A: Yes – our vending machines are CQUIN compliant. We align with the CQUIN framework, contributing to the positive transformation of our NHS.
Q: Can we put my healthy product in your Doozy machine?
A: Hopefully! We’re always excited to discover new brands and try innovative products. If we share a passion for your product that aligns with our practical checklist, we’d be more than happy to explore the possibility. Let’s discuss further!
Q: I want a Doozy!
A: Firstly, that’s not a question – that’s a statement. Secondly, absolutely! Connecting with us is a breeze. Whether you prefer dropping a message, shooting us an email or giving us a call, the choice is yours. If face-to-face suits you best, why not stop by our head office in Downton, Salisbury? We’ll even treat you to a hot drink.
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